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Linklater's Scotland:

The new executive chairman of
the National Trust for Scotland

Poisoned chalice or holy grail?

Magnus Linklater

Columnist, Scotland on Sunday

Filed 27 Mar 06
©Magnus Linklater

This article, which was originally published in the Spectrum Magazine of
Scotland
on Sunday on 26th March 2006, is reproduced on Land-Care
with the kind permission of the author and the newspaper


RUNNING the National Trust for Scotland is the most privileged job in the country, one of its former chairmen once told me. "You drop in on grand castles, wander through the loveliest gardens in Scotland, take a trip out to a Hebridean island, climb to the top of a Highland peak - and they are all your property."

That privilege and that ownership have now fallen to a miner's daughter from Ayrshire. Shonaig Macpherson has not only taken on the chairmanship of the trust, she is, for the time being, executive chairman as well; six months after taking over, her chief executive, Robin Pellew, left suddenly, confessing that he had failed to get on top of the huge financial problems facing the trust. Briskly, Macpherson, a lawyer by training, but clearly a leader by instinct, took over responsibility for the management of a body that has 293,000 members, employs 500 people, owns 76,000 hectares of land, and runs 128 properties, which are visited by three million people every year.

The NTS faces one of the most serious crises of its 75-year life. When Pellew announced he was quitting, he warned that the organisation faced a worsening financial situation. It was well over budget, had struggled to attract new members, was overextended in its properties and had made a series of loss-making blunders. The trust, he said, faced "some very tough decisions". Among them is the responsibility for two of Scotland's most iconic buildings : Robert Burns's Cottage and Abbotsford, the former home of Sir Walter Scott. Between them, they require a capital investment of close to £20 million.

Serving tea and scones in her office at the NTS headquarters in Charlotte Square, Edinburgh, 47-year-old Macpherson shows little sign of being daunted by the task. She sets out her plans for the future with the calm efficiency of the well-trained solicitor that she is. Born in Dalmellington, she was brought up in Leicestershire, where the family moved when she was five, after her father, a mining engineer, was offered promotion. Educated at Sheffield University, she became a lawyer specialising in intellectual property, and came back to Scotland because she thought it was "an exciting place to be".

A former senior partner at McGrigor Donald, she takes a close interest in emerging technologies, is non-executive director of the management group run by John Elvidge, permanent secretary at the Scottish Executive, and is a board member of the investment group Braveheart Ventures and of ITI, which funds energy research.

A lifelong member of the NTS, she says she has always wanted to get involved in arts heritage. Approached by a head-hunter, she was amazed when she got the job. "I never thought they would appoint a female under 50, but I was delighted when they chose me. People have told me it's either a wonderful job or a poisoned chalice. Well, I think it's wonderful - how can you not enjoy all these wonderful places, and the sense that you are managing them for future generations?"

She accepts, however, that all is not well with the trust. "We weren't focusing on our core purpose," she says. "We were trying to diversify our income, and looking at new ways of doing things, but we didn't think through what it would mean for our core business."

She cites as mistakes activities such as running rock concerts at New Hailes, the NTS house near Musselburgh, spending too much money on advertising, and failing to explain to people what the trust actually does. "We have to look at how we do absolutely everything," she says. "People's lifestyles have changed radically. We compete with galleries and garden centres - and not just at weekends; we close our properties in winter, for instance, but these days people go on holiday in winter; we have failed to get under the skin of the people we are dealing with. Constancy is a fine thing, but we need to move with the times."

She believes that it is not enough for the NTS simply to act as landlord of castles or areas of rugged beauty. She prefers to emphasise the educational work it does with 90,000 schoolchildren a year, the investment it makes in training, the encouragement of traditional skills such as stonemasonry, and the outreach work it has undertaken with asylum-seekers in Glasgow and other communities.

She even thinks it has a responsibility to teach the country about its own history. "We have a role to play in building national confidence," she says. "I believe that the confidence of individuals comes from being reconciled with their past, and I believe that in Scotland we have a great deal to be proud of in our history that we do not celebrate. It's time we started to look at the good things we do."

She aims to tackle the issue of the trust's membership by going all out to rebuild it. Although the NTS has an endowment of £140 million that covers maintenance of its properties, it must recruit more members if it is to thrive. "By the time I've finished my five years [as chairman], I would like us to be at 500,000 - that's just over 10% of the population of Scotland," she declares.

That will be done by "aggressive" recruiting, not just of the middle-class Barbour-clad women who are the core of its membership, but of younger people who go climbing or mountain-biking. "We did that last summer - we had mobile recruiters in car parks, signing people up. We're going to do the same this spring with our gardens. We'll have new ways of promoting the benefits of the trust, encouraging more families to join, and we'll be more aggressive about doing it as well."

The greatest immediate challenge is to raise funds for the Burns Cottage museum, and for Walter Scott's home. "We must get it right," she says. "We want a world-class interpretation of Burns's life, we want a museum that displays the archive in an appropriate way, and a performance space for contemporary poets and writers. It will be revolutionary in the way it will present the story. At Abbotsford, we should not only celebrate Walter Scott's contribution to literature, but we should be encouraging young writers as well.

"It's important that these places are not Disneyfied," she adds. "They have to have intellectual rigour, and they've got to be internationally credible. Standards must be maintained. I simply don't believe in dumbing down - it makes me angry. With the brains and flair we have in this organisation, we should be able to achieve our aims without endangering our core purpose, which is conserving these wonderful houses and properties for the future."

So how does she view the task ahead of her? "Lots of people have said to me that the trust is in dire straits," she replies. "It is not. It has had a bad year, and for the year coming up we must be prudent, and we have to raise a significant amount of money. What I want to do is ensure there are reserves beyond the endowment. We must become much more efficient in how we are run, less bureaucratic, and we need to communicate better. When we say we intend to do something, we should stick to that. I think it will take probably until 2008-2009 before we get things right, but we will get there."

Listening to Shonaig Macpherson's quiet confidence, I have no doubt she will do just that.

©Magnus Linklater